Guru Package

Get help learning how to to use the platform efficiently and maintain the localized website of your dreams with 1:1 training and consulting support. You can learn localization best practices, technical setup and advanced integration.

Who is this service for?

Anyone at your organization responsible for managing the website’s content, or web developers in charge of the website’s technical aspects and 3rd party integrations.

What does the Guru Package include?

  • 5 hours of interactive sessions to work on whatever you need help with. It could include training on topics like advanced content management, localization consulting, complex styling editing or technical integration.
  • Priority ticket handling: Jump to the top of our support queue for any issues you submit (for 30 days)

What kind of things will my Guru help me with?

  • Training on platform usage
  • Advanced content management
  • Consulting on localization best practices
  • Advanced Styling and CSS editing
  • Advanced technology integration (SEO, CRM, Marketing automation, Generic API, Shopping feeds etc.)
  • Anything that has to do with coding (HTML markup, Javascript API etc.)

What isn’t included?

  • Translation and proofreading
  • Active localization management
  • Development on the customer’s side. We give you the tools and the guidance but won’t develop components for you.